Aboriginal Patient Liaisons (APLs) are an important part of the health care team. Ten APLs are available across the North to assist Indigenous Peoples and their families to access high quality, culturally safe health care services.
Indigenous Health supports this program by:
Providing training opportunities and mentoring;
Supporting a community of practice;
Developing communications materials; and
Collaborative planning, program development and evaluation.
How can I connect with an APL?
Speak with a health care provider for a referral to the Aboriginal Patient Liaison program or contact your local APL directly:
Lakes District Hospital
Chetwynd General Hospital
Dawson Creek and District Hospital
Wrinch Memorial Hospital
Fort St. John Hospital
University Hospital of Northern BC
In the interim please contact the UHNBC switchboard on 250-565-2000 and ask to be connected to the appropriate ward, and they can reach the social worker.
Prince Rupert Regional Hospital
GR Baker Memorial Hospital
Bulkley Valley District Hospital
Aboriginal Patient Liaison - Smithers and area [PDF]
Mills Memorial Hospital
Aboriginal Patient Liaison - Terrace/Kitimat and area [PDF - Lloyd]
Aboriginal Patient Liaison - Terrace/Kitimat and area [PDF - Tanya]
What can an APL assist me with?
Arrange for translation services
Help patients understand health care processes, procedures and terminology
Help to ensure admission and discharge planning goes according to patient needs
Advanced Health Care Planning
Facilitate communication and cultural understanding between patient and care providers
Connect patient to end of life support
Coordinate spiritual / cultural advisors
Support and comfort family and friends
Referrals within Northern Health and to community agencies
Help link patients to non-insured health benefits
Transition to and within long-term care